Last updated: 26th of April, 2025.
Introduction
Welcome to Wanderjoy Tours! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website, such as:
- Name
- Email address
- Billing information
- Any feedback you may provide
- We may also use anonymized data for analytical purposes
2. Use of Information
We use the information we collect to provide you with our services, such as:
- Processing your orders and payments
- Providing access to the tour
- Improving your user experience on our website
- Sending transactional emails related to your purchases
3. Cookies
We do not use cookies. We use Simple Analytics, a privacy-first analytics service that does not track you or store personal data.
4. Data Protection
We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. All sensitive information (such as payment details) is encrypted during transmission using SSL (Secure Socket Layer) technology.
5. Sharing of Information
We share your personal information only with trusted service providers necessary to operate our business, such as Stripe for payment processing, or when required by law. We do not sell, rent, or lease your personal data to any third parties.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your personal data. You can also withdraw your consent to the processing of your personal data at any time. To exercise any of these rights, please email us at [email protected]. We will respond within 30 days, as required by law.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, it will be securely deleted or anonymized.
8. International Data Transfer
Your information may be transferred to and processed outside the European Economic Area (EEA), including in countries that may not have the same data protection laws as your jurisdiction. We ensure such transfers comply with applicable laws and provide adequate safeguards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and indicate the date of the latest revision. It is your responsibility to review this policy periodically.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]